Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or communicate with us.

Personal Information

• Name and email address
• Profile information you choose to provide
• Content you create using our AI tools
• Communications with our support team

Usage Information

• How you interact with our service
• Features you use and content you generate
• Time, frequency, and duration of your activities

2. LinkedIn Features and Connected Account Data

If you choose to connect your LinkedIn account to use Kleo's LinkedIn features, we may collect and process information made available through LinkedIn APIs for the LinkedIn account you authorize. This may include your LinkedIn profile identifier, basic profile information, posts you publish through Kleo, and, where analytics features are available, post performance metrics such as impressions, reach, reactions, comments, and reposts.

We use LinkedIn connected account data only to provide LinkedIn publishing, scheduling, and analytics features inside Kleo for the user who authorized access, including posting content to LinkedIn on your behalf when you choose to publish or schedule a post through Kleo. We do not sell LinkedIn data, export it for third-party use, use it for advertising targeting, recruiting, lead generation, data enrichment, or make it available to third parties except service providers who help us operate Kleo.

We only request LinkedIn permissions needed to provide these connected features, such as publishing or scheduling posts you create in Kleo and, where analytics features are available, showing performance data for posts connected to your Kleo account.

You can disconnect your LinkedIn account at any time. When you disconnect LinkedIn, delete your Kleo account, or request deletion, we will stop collecting LinkedIn data and delete stored LinkedIn analytics data within 10 days unless we are required to retain limited information for legal, security, or compliance purposes.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Develop new features and services
• Protect against fraud and abuse

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy.

We may share information:

• With service providers who assist us in operating our platform
• To comply with legal obligations or protect our rights
• In connection with a merger, acquisition, or sale of assets
• With your consent or at your direction

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Stored LinkedIn analytics data is deleted within 10 days after you disconnect your LinkedIn account, delete your Kleo account, or request deletion, unless limited retention is required for legal, security, or compliance purposes.

7. Your Rights and Choices

You have the right to:

• Access and update your personal information
• Delete your account and associated data
• Opt out of marketing communications
• Request a copy of your data
• Request correction of inaccurate information

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

9. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this privacy policy, please contact us at support@kleo.so